Official Site® | Ledger.com/Start® | Getting Started

Official Site® | Ledger.com/Start® — Getting started

Begin safely at the official onboarding hub: Ledger.com/Start. Download Ledger® Live, initialize your Ledger device, and follow verified instructions. Avoid third-party links.

Why start at Ledger.com/Start®?

Self-custody puts you in control of your crypto. Ledger® hardware wallets keep private keys offline, while Ledger Live provides a clean, guided interface to manage assets. Starting at the official site ensures authentic software, current instructions for your model (Nano S Plus, Nano X, or Stax), and security checks that help you avoid phishing. If a page asks for your 24-word recovery phrase, close it—neither Ledger Live nor support will ever request it.

  • Authenticity: Verified downloads for desktop and mobile.
  • Security: Genuine Check ensures your device hasn’t been tampered with.
  • Clarity: Step-by-step onboarding tailored to your hardware model.
  • Support: Direct links to official Help Center resources.

Step 1 — Install Ledger Live

Desktop (Windows, macOS, Linux)

  1. Visit Ledger.com/Start.
  2. Download the installer for your OS and open it.
  3. Launch Ledger Live and allow updates when prompted.

Tip: Keep Ledger Live up to date for the latest security patches, device support, and feature improvements.

Mobile (iOS & Android)

  1. Open the App Store or Google Play and search Ledger Live.
  2. Confirm the publisher is Ledger SAS before installing.
  3. Enable biometric/app lock in Settings → Security for privacy.

Never sideload APKs; use official stores only.

Step 2 — Initialize your Ledger device

  1. Connect your wallet via USB (Bluetooth available on Nano X).
  2. Choose Set up as new device and create a strong PIN.
  3. Write down the 24-word recovery phrase on the provided sheet.
  4. Confirm the phrase on the device screen; store it offline and never digitize it.

Your recovery phrase is the master key to your funds. If the device is lost or damaged, you can restore your accounts on a new Ledger by entering those 24 words on the device, not on a computer or website.

Step 3 — Run Genuine Check & install apps

In Ledger Live, open Manager, connect and unlock your device, then run the Genuine Check to verify authenticity. Next, install coin apps (e.g., Bitcoin, Ethereum) to enable account management. You can uninstall apps later to free space; this does not affect funds, which live on their respective blockchains.

Step 4 — Add accounts and make your first transfer

  1. Go to Accounts → Add account and select a cryptocurrency.
  2. Open the matching app on your Ledger device to sync the account.
  3. To receive, click Receive and verify the address on the device screen.
  4. To send, click Send, review fees, and confirm on the device before approving.

Always verify addresses and amounts on your Ledger device screen. Transactions aren’t signed unless you confirm physically, protecting you even if your computer is compromised.

Essential security practices

  • Bookmark Ledger.com/Start and use it for every download.
  • Never enter your 24 words into any app, site, or chat—no exceptions.
  • Enable Ledger Live password or biometric lock in Settings → Security.
  • Store the recovery phrase offline in separate, secure locations; consider a metal backup.
  • Keep firmware and Ledger Live updated; updates often include critical fixes.

Troubleshooting quick fixes

  • Device not detected: Try another USB cable/port, update Ledger Live, and restart both app and device.
  • Address mismatch: Trust only what appears on the device screen; cancel if anything differs.
  • Forgot Ledger Live password: Reset the app and re-add accounts with your Ledger device.
  • Lost device: Restore on a new Ledger using the 24-word phrase—keep it private.

Need help? Use the in-app Help Center or visit the official support site. Ledger will never ask for your recovery phrase. Start safely at Ledger.com/Start.

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